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Services



The Hearing Center of Castro Valley follows its superior Hearing Aid Service with more services and opportunities for a seamless lifestyle. When it comes to your precious hearing, we make no promises...only guarantees!

As part of our commitment to first-class hearing care, The Hearing Center of Castro Valley provides the following additional services. Just click on a service below for more information on how we can provide help to immediately improve your hearing quality.		    

Click on topic below...
• Hearing Aids • Online Hearing Store - NEW!
• Assistive Listening Devices (ALD's) • Loaner Hearing Instruments
• Live Speech Mapping • Insurance Filing
• Hearing Protection Devices • Payment Options
• Battery Club - NEW! • Online Consumer Seminar
 
     
Hearing Aids
Never, never purchase hearing aids without first having your hearing evaluated by a university-trained, licensed audiologist! Why? Because audiologists are trained to assess, diagnose and rehabilitate hearing loss. Not just any audiologist will do. We not only analyze your hearing loss, but also your lifestyle, so we can properly determine the right hearing aid for you. This includes the proper prescription, the style, shape size, circuitry and sound processing that you need. There are behind-the-ear, in-the-ear, in-the-canal, receiver-in-canal, and completely in-the-canal styles to choose from. At the Hearing Center, we have the expertise to determine which type of hearing aid is best for you and your lifestyle. No matter what your hearing problem, there's a hearing solution just right for you...and we'll help you find it! For more information, please check out our HEARING AIDS LINK or call our office @ (510) 629-6142.		 hearing aids
 
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Live Speech Mapping
Visible or Live Speech Mapping (LSM) is a new technique used to verify the accuracy of the hearing aid fit and is the "gold standard" for measurement in hearing aid care. In this procedure, a small microphone is threaded into the ear canal and located near the eardrum. Patients experience a "tickle" or "bump" sensation when the microphone is properly in place. At that point, the hearing aid is connected and "turned on" using a programming computer. Speech, music, and other sounds are then presented to the listener's hearing aid and the results are measured at the eardrum.

These results are displayed in real time on a video monitor which also displays the patient's hearing thresholds, uncomfortable listening levels and the amount of sound necessary to make vowels and consonants audible. If needed, the hearing aid is adjusted while results of those adjustments are monitored on the video screen.

If the patient reports difficulty hearing a specific voice (ie, their spouse),that person's voice can be measured and adjusted directly at the eardrum to make sure that the hearing aid system is properly programmed (within the limits of the hearing loss).

LIVE SPEECH MAPPING has become an important part of our first-class hearing care at The Hearing Center of Castro Valley. Ask at your next office visit to have a demonstration of the LSM technology and how it can help you hear better!

  
 
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Assistive Listening Devices (ALD's)
Assistive Listening Devices are often used to supplement hearing instrument systems so that you can enjoy life or perform your duties at work. We have amplified phones (cord and cordless) office of various amplified phones (cord and cordless), alarm clocks, signaling devices for the phone, doorbells, smoke alarms and more. 		Assistive Listening Device
 
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Hearing Protection Devices
The Hearing Center of Castro Valley offers a variety of Hearing Protection Devices for use when exposed to occupational or recreational noise. Foam plugs, Custom Products and Earmuffs are available to protect your hearing from further damage. For more information, please call our office @ (510) 629-6142.
 
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Hearing Center Battery Club Plan - NEW!
Our Battery Club is the quickest and easiest way to receive guaranteed fresh, high quality batteries delivered right to your home. We offer discounted prices and batteries mailed to your home as you need them. To sign up for our Battery Club, purchase a membership by calling our office at (510) 629-6142. Need more information before you signup, check our BATTERY CLUB LINK for all the details.
 
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Loaner Hearing Instruments
Loaner Hearing Instruments are available for patient use while their instruments are in need of being sent to the manufacturer for service and/or repair. For more information, please call our office @ (510) 629-6142.
 
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Insurance Filing
The Hearing Center of Castro Valley will help you by filing for diagnostic evaluations and hearing instrument claims, if covered by your plan. We want to make sure we can help you with all your insurance paperwork so you can get on with the business of life. For more information, please call our office @ (510) 629-6142.
 
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Payment Options
The Hearing Center of Castro Valley is flexible according to each patients needs by providing easy payment methods. We accept cash, check, MasterCard, Visa, Citi Health Card, and Care Credit Financing. Care Credit Financing is a patient payment plan that allows you to...		 Master Card. Visa.
  • Purchase hearing aids today
  • Save your other credit cards for unplanned expenses
  • Enjoy no annual fees and no pre-payment penalties
  • No interest payment plans for 3, 6, or 12 months

For more information, please call our office @ (510) 629-6142.
 
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Online Consumer Seminar
The Hearing Center of Castro Valley and Hearing Associates, Inc. collaborated to design an online consumer seminar. The online consumer seminar is here to provide you with more detailed information than on the individual pages of the website. We hope you find the website easy to use and the information useful. To take the online consumer seminar click on the following link. ONLINE CONSUMER SEMINAR
 
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News & Special Events

5 Star Ratings From 3631 Active, Satisfied Patients.

We are providing training for staff at St. Rose Hospital in Hayward as part of their continuing education program. We are presenting ideas on how to communicate with a hearing-impaired patient, how to identify hearing loss during the assessment process, and a FAQ session on all you need to know about hearing aids.

Our goal is to provide them with the ability to better communicate with patients during their stay at St. Rose Hospital.


Please see our Hearing Resources tab for newly uploaded ALD Catalog and Emergency Kit List. These are just a few extra tools compiled for you by the staff of The Hearing Center of Castro Valley. Please call (510) 537-4211 with any questions!